velostore

Store Policies

Product Availability

Certain products may be released in limited quantities and may not be available again after selling out.


Order Verification

VELO reserves the right to verify orders before shipment to protect against fraudulent activity or incorrect information.


Pricing

Prices shown on the website may change without prior notice. Promotional offers are valid only during the announced period.


Shipping Responsibility

Customers are responsible for entering the correct shipping information. VELO is not responsible for lost shipments caused by incorrect addresses.


Customs & Import Fees

International customers may be responsible for customs duties or import taxes depending on local regulations.


Returns & Exchanges

Returned items must be unused and in original condition. Items showing signs of wear, washing, or damage may not qualify for return approval.


Refused Deliveries

If a shipment is refused or unclaimed, additional shipping or handling fees may apply before resending the package.


Website Content

All website content, including branding, logos, images, and product designs, belongs exclusively to VELO and may not be reused without permission.


Policy Updates

VELO may update store policies, product information, or pricing at any time without prior notice.

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